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Our Services

Property Management Services

Our property management services make owning real estate easy, enjoyable and profitable. Divest yourself of the stressful, aggravating and time-consuming responsibilities of being a full-time landlord. We have the staff, the processes and systems in place to maximize the return on your investment.

At Au Terre, we offer comprehensive and cost-effective solutions to property management problems by implementing effective processes, using leading edge technology and retaining well-trained, licensed and experienced property managers to care for your important asset.

We are meticulous, detail oriented, and persistent in pursuing your financial goals. Know that your property is in experienced hands, with professionals who have successfully weathered the real estate boom/bust cycles of the past few decades.

What you can expect from Au Terre:

  • No management hassles
  • Industry-leading marketing tools
  • 24/7/365 emergency maintenance request handling
  • Fast response to tenant requests
  • Low vacancy rates
  • Less turnover costs
  • 30 years of experience with property management services

Reference the list below for a detailed summary of our property management services in administration, leasing and marketing, maintenance, financial management and technology. To speak with one of our responsive staff members, please call us at (800) 400-4855.


Summary of Services

Administration

  • Assigning a personal property manager, who directly communicates with the owner
  • Listening to client goals and objectives to develop a preliminary management plan
  • Creating additional initiatives based on the property objectives which address property reserves, financial authorization limits and capital improvements
  • Developing a pro forma budget, when applicable
  • Conducting rent surveys to achieve highest net return per unit
  • Establishment of property rules and regulations as well as notifications for those who don't comply
  • Negotiating and managing maintenance and service contracts with owner input
  • Managing onsite personnel, where applicable
  • Assisting in the acquisition of insurance for the property
  • Keeping up with state and federal laws that affect property management

Benefits to you:

  • Goal-directed management of your property
  • Reduced expenses
  • Maximized revenue

 

Leasing and Marketing

  • Developing comprehensive marketing and advertising programs, descriptions of property and driving instructions
  • Displaying each property on our website with photos and a description
  • Generating automated vacancy postings to Craigslist and other Internet sites
  • Showing properties by appointment with the property manager
  • Taking only completed applications from prospective tenants
  • Screening tenants for rental history, prior evictions and criminal history
  • Verifying tenant employment and income
  • Checking tenant credit
  • Evaluating the tenant debt ratio
  • Preparing lease documents
  • Reviewing and executing the lease agreement with new tenants
  • Performing move-in inspections

Benefits to you

  • Stable tenants
  • Lower overall costs
  • Lower unit turnover
  • Enhanced marketing exposure

 

Maintenance

  • Maintaining the property to the highest industry standards
  • Taking a proactive approach to preventative maintenance by inspecting the premises on a regular basis
  • Providing 24/7/365 emergency maintenance response
  • Updating owners on maintenance issues and the condition of the property
  • Handling tenant repair requests
  • Performing a walk-through when tenant vacates, evaluating deficiencies and coordinating vendors
  • Using only highly qualified, vetted, reliable and cost-effective vendors for our property management services

Benefits to you:

  • Reduced vacancies
  • Satisfied tenants equals lower unit turnover which equals more revenue and less expenses
  • Preventative maintenance prevents large expenses

 

Financial Management

  • Compiling monthly statements showing all income, expenses and details of all reports
  • Furnishing a financial year-end summary and 1099 form
  • Providing online accounting and financial reporting
  • Collecting rent and paying bills
  • Retaining and distributing security deposits
  • Compiling comprehensive and customizable core reports
  • Providing website access to real-time financial reports and activities
  • Using only highly rated, professional accounting software
  • Posting electronic monthly statements through our secure owner portal on our website

Benefits to you:

  • Saves accounting time and costs
  • Detailed reporting
  • Financial transparency

 

Technology

  • Using leading edge software for managing properties efficiently and effectively
  • Employing a web-based property management solution
  • Providing accurate accounting
  • Posting automatic vacancy notifications to Internet sites
  • Offering ACH capability
  • Utilizing integrated accounting functionality
  • Providing owners online access to their accounts
  • Accessing a state-of-the-art data center
  • All sensitive data is encrypted
  • Redundant infrastructure equates to a high level of service availability
  • Bank grade security

Benefits to you:

  • Accurate and transparent accounting
  • Online owner statements
  • Large advertising reach with reduced expense
  • Faster response to owner and tenant issues